FAQs

Do you have a query? You might find it here.

Frequently Asked Questions

A Creative Mindz Studios and BPO Services is a staff member who works home based in the Philippines. They use cutting edge technology to work remotely for you at the fraction of the cost you currently pay and are dedicated to completing all their tasks.

Ryan Sazon has been outsourcing work to the Philippines for 10 years and has developed trusted relationships with his team.

Your contract is with us so all you have to pay is your invoice direct debit to your account there is nothing else you need to worry about.

Yes. As a premium service that specialises is in building a long term staffing solution for you, we only offer a full time 40 hour per week service. We dedicate an extraordinary amount of time in recruiting the right staff and training them exactly how you want them so they last!

Once the paperwork is completed, we aim to have your Virtual Assistant recruited and ready within 3 days.

We have a dedicated team that monitors your Virtual Assistant on a daily basis using state of the art software that tracks exactly which tasks your VA is working on.

Your VA comes with a dedicated point of contact, they are available for you to reach out to online at any time during normal business hours. You can also contact our whatsapp number. If you need help we’re only a call away!

Yes, your VA staff works from home.

Very rarely do we experience power failure or loss of internet however we’ve encouraged our staff members to have a backup internet provider to assist with minimal disruption.